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CANCELATION POLICY
Cancellation and Refund Policy:
- Non-Refundable Deposit: A 20% deposit is required at booking and is strictly non-refundable to cover administrative costs.
- Cancellations Within 30 Days: No refunds for cancellations made less than 30 days before departure due to prior commitments. As our cancellation fee to cover administrative and mobility costs.
Special Cases Refund is provide: Refunds will be at our discretion, minus 20% fee of the total costs for any refund. Please read more below.
- Force Majeure: In events beyond our control (e.g., severe weather, war), we may cancel or vary tours. Refunds will be at our discretion, minus 20% fee reasonable costs.
- Travel Insurance: Cancellations within 2 days are strictly non-refundable due to incurred costs and slot. Each case will be reviewed individually. Travel insurance is recommended. We can provide a travel certificate for insurance claims.
- For Expedition Tours: If fewer than 6 participants, the tour proceeds only if remaining participants cover costs for 6 people. Those who opt out can cancel without penalty.
Thank you for choosing Seatours Palawan Travel and Tours. We look forward to providing you with a memorable experience in Palawan. We will review each situation on a case-by-case basis to determine if any accommodations can be made.