Cancellation and Refund Policy:

• Non-Refundable Deposit: A 20% deposit is required at booking and is strictly non-refundable to cover administrative costs.
• Cancellations Within 30 Days: No refunds for cancellations made less than 30 days before departure due to prior commitments. As our cancellation fee to cover administrative and mobility costs.

Special Cases Refund is provide: Refunds will be at our discretion, minus 20% fee of the total costs for any refund. Please read more below.

• Adverse Weather/Gale Warning: We will only refund If and only if a coastguard-issued gale warning that prevents departure, we will reschedule within next two days . If unsuccessful, a refund will be issued.
• Emergency/Medical Reasons:  We understand that emergencies can occur unexpectedly. However, please note that cancellations made within 2 days of the scheduled event are strictly non-refundable.
  
  This is due to the preparation and costs already incurred, including rent of boats, the purchase and preparation of food and other perishable items.
  

• Force Majeure: In events beyond our control (e.g., severe weather, war), we may cancel or vary tours. Refunds will be at our discretion, minus 20% fee reasonable costs.
  

• Travel Insurance: Cancellations within 2 days are strictly non-refundable due to incurred costs and slot. Each case will be reviewed individually. Travel insurance is recommended. We can provide a travel certificate for insurance claims.
  

• For Expedition Tours: If fewer than 6 participants, the tour proceeds only if remaining participants cover costs for 6 people. Those who opt out can cancel without penalty.

Thank you for choosing Seatours Palawan Travel and Tours. We look forward to providing you with a memorable experience in Palawan. We will review each situation on a case-by-case basis to determine if any accommodations can be made.